Distance Sales Agreement

1. Parties

Seller: CEM ENGİN ORGANICPARK. Tax office: Silivri. Tax identification number: 3350112802. Address: Yeni Mah. Varnalı Cad. Dream of Bayburtlu Sitesi 32 BF PK.34570 Silivri, Istanbul, Türkiye. Email: info@organicpark.com.tr. Phone: +90 532 434 4161. Registered e-delivery address (KEP): cem.engin.1@hs09.kep.tr.

The buyer is the consumer placing the order at checkout whose details are recorded in the order summary.

2. Subject of the Agreement

This agreement governs the rights and obligations relating to products ordered electronically from the ORGANICPARK website. Product name, quantity, key features, total price including taxes, and any delivery charge are shown in the order summary before payment.

3. Order and Payment

Payment is processed through iyzico’s secure payment infrastructure. ORGANICPARK does not collect or store card details. The order is processed after payment approval. Confirmation is sent to the email address provided by the buyer.

4. Delivery

Orders are handed to the carrier within 2 business days after payment approval. Estimated delivery time and any charge are shown at checkout before payment. The buyer is responsible for providing an accurate delivery address and contact details.

5. Withdrawal and Returns

Subject to statutory exceptions, the buyer may exercise the right of withdrawal within 14 days of receiving the goods. Notice may be sent with the order number to info@organicpark.com.tr or through the Contact page. Exceptions and return procedures are described on the Returns and Exchanges page. Mandatory consumer rights are reserved.

6. Disputes

Consumers may apply to a Consumer Arbitration Committee or, where applicable, a Consumer Court under the law.